Packing Advice

  1. CHOOSE QUALITY
    Ensure your box is rigid and in good condition.

  2. AVOID EMPTY SPACE
    Avoid boxes that are too big for their contents, as they risk getting crushed. Use fillers like crumpled newspapers, bubble wrap or foam to fill voids and prevent movement of your goods inside the box during shipment.

  3. PROTECT GOODS INSIDE YOUR BOX
    Fragile items – Wrap products individually with at least 3cm of bubble wrap or foam material so it fits nicely into the box.

  4. SEAL WITH AN H pattern
    Use proper sealing tape(48mm pressure-sensitive plastic packaging tape) in an H pattern on top and bottom, and consider strapping heavier boxes.

  5. LABELLING & PREPARING
    If you are re-using old boxes, try to remove all previous labels and stickers. DIYParcel stores will help you attach the labels to your boxes. 
  • For more information, please check out the following instructions.
  • Don’t cover the sender or receiver information with labels or an airway bill.
  • Don’t place tape or shrink wrap over labels.
  • Don’t wrinkle, scratch or mark the label or bar code.
  • Don’t wrap a label around the corner or directly on the edge or seam of the package.

Packing Materials

There are a wide variety of packaging materials you can use to protect your items. It’s really important to use the right packaging materials.

Corrugated cardboard box 

This is the most widely used outer packaging and the strength of the box is absolutely critical. The heavier the items, the stronger the box requirement. A common mistake is to re-use boxes that have been excessively weakened as each time a box is used, it loses rigidity and strength. If other boxes are placed on the top of your box during transit, this puts a strain on the box and eventually, the walls of the box could weaken and collapse. Boxes are available in single, double or triple strength corrugated cardboard, and we recommend using double or triple strength boxes for heavy parcels.

Express Envelops


If you’re only shipping documents, we recommend using an express envelope. Your courier will be able to provide this. An express envelope is a rigid cardboard envelope with documents enclosed pouch and a sealable flap. This is ideal for protecting your documents during transit.

Express Bags


Your collecting courier will normally carry express bags on board their vehicle. These sealable plastic bags come in three sizes and protect items from environmental conditions. However, please note they do not provide cushioning or protection from impact, so please place your item in a padded envelope or small box before placing it in the express bag. Never send fragile items inside a courier bag as they will be insufficiently protected.

Advantages of Sending Parcels by DIYParcel

Below are some of the advantages of sending your parcels with our delivery service.

  • Door- to-door service - We will collect your items from the nominated collection address and deliver it to the receiver’s address in the country of destination.
  • Live Parcel Tracking – DIY Parcel has live tracking capabilities so you can track online the exact location of your parcel at any time.
  • Faster Delivery Times – We can deliver your parcel anywhere around the world in the fastest time possible. It usually only takes 2-4 days for your shipment to be delivered.
  • Competitive shipping cost – Delivery price matters. Enjoy our service to find a great deal.



Shipping to Australia

Overview

Import duty and taxes are due when importing goods into Australia whether by a private individual or a commercial entity. The valuation method is FOB (Free on Board), which means that the import duty payable is calculated exclusively on the value of the imported goods. In addition to duty, imports are subject to other taxes and charges such as sales tax(GST) and Customs Service Fee.

Sales Tax

GST applies to most imported goods, with a few exemptions. The main exemptions are for certain foodstuffs, some medical aids and imports that qualify for certain duty concessions. GST is applied at 10% of the Value of the Taxable Importation (VoTI), which is the sum of the customs value (CV), any duty payable, the cost of freight and insurance, and any Wine Equalisation Tax (If applicable).

Minimum Thresholds
Imports with a FOB value, i.e. product value excluding shipping and insurance cost, up to AU$ 1,000 are exempt from duty, GST and Import Processing Charge.

Other Taxes and Customs Fees

Import Processing Charge is applicable on all imports where the goods’ value is higher than AU$1,000. The amount depends on the mode of entry and the type of import declaration. The charges are as follows:

For imports with a FOB value between A$1,000 and 10,000:

  • By air, sea, or post and an electronic import declaration – A$50.00
  • By air, sea or post and a documentary import declaration – A$90.00

For imports with a FOB value greater than A$10,000:

  • By air or post and an electronic/documentary import declaration – A$152.00
  • By sea and an electronic/documentary import declaration – A$192.00

Wine Equalisation Tax(WET) is a 29% levy on wines and other alcoholic beverages.
Luxury Car Tax(LCT) is a 33% levy on certain motor vehicles with a value above a specified threshold.

Local Customs Office and Contacts
More information on import declaration procedures and import restrictions can be found at Australian Customs and Border Protection Service.

Shipping to South Korea

Overview

Import duty and taxes are due when importing goods into South Korea whether by a private individual or a commercial entity. The valuation method is CIF (Cost, Insurance, and Freight), which means that the import duty and taxes payable are calculated on the complete shipping value, which includes the cost of the imported goods, the cost of freight, and the cost of insurance. In addition to duty, imports are subject to sales tax, education tax, STRD tax, transportation tax, special consumption tax, and in some cases to liquor tax.

Sales Tax

VAT is levied on imports at a standard rate of 10% on the sum of the CIF value, duty, and other taxes if applicable.

Minimum thresholds

Imports with a CIF value up to KRW 150,000 are exempt from duty and VAT.

Other Taxes and Customs Fees

  • Special consumption tax is charged on certain products as ad valorem at rates between 5% and 20% of the sum of the CIF value and duty. It can also be specific, i.e. charged per unit of measure
  • STRD (Special Tax for Rural Development) is charged on certain products at 10% of the Special Consumption Tax.
  • Transportation tax is charged on some products based on quantity.
  • Liquor tax is charged on alcoholic beverages at a rate between 5% and 72% of the sum of the CIF value and duty. It can also be specific. I.e. charged per kg.
  • Education tax is charged at rates between 10% and 30% based on the Special Consumption Tax, or Liquor tax, or Transportation tax, whichever is applicable.

Local Customs Office and Contacts

More information on import declaration procedures and import restrictions can be found at South Korea customs website

Shipping to China

Overview

Import duty and taxes are due when importing goods into China whether by a private individual or a commercial entity. The valuation method is CIF (Cost, Insurance, and Freight), which means that the import duty and taxes payable are calculated on the complete shipping value, which includes the cost of the imported goods, the cost of freight, and the cost of insurance. In addition to duty, imports are subject to consumption tax and sales tax (VAT).

1) Cross-Border e-Commerce regime:

In two circumstances can this regime apply

a) goods purchased from merchants registered in China’s cross-border e-commerce network, or

b) goods purchased from any overseas merchant AND shipped by a courier company that is able to present three required documents (commercial invoice, airway bill, and proof of payment), and who can take legal responsibility for the import.

Personal imports of these types, with a customs value (CIF value) up to CNY 2,000, and where the accumulated transaction value has not passed the personal annual limit of CNY 20,000, are exempt from import duty and subject to 70% of the applicable VAT and Consumption Tax rate. Imports which exceed these limits will be subject to all duties and taxes. NB: Only products in the positive list (i.e. a list of products approved by China’s Ministry of Finance) can be imported under this regime.

2) Parcel Tax regime:

all other personal imports, including goods purchased from overseas e-tailers that are not licensed to sell in China’s cross-border e-commerce network, with a product value (FOB value) up to CNY 1,000 are subject to parcel tax. Parcel Tax is a flat rate that combines duty, VAT and Consumption tax. Parcel tax is assessed on the dutiable value of the goods, which is predetermined amount assigned by China customs to different products, rather than on the product value (with certain exceptions). Imports which exceed this limit are subject to all duties and taxes.

Sales Tax

Good imported into China are subject to VAT at a standard rate of 17%, or a reduced rate of 13% on certain products, calculated over the CIF value plus any applicable duty and consumption tax.

Minimum thresholds

Duty and VAT are only charged when together they account for more than RMB 50; otherwise the import is exempt from both.

Local Customs Office and Contracts

More information on import declaration procedures and import restrictions can be found at the Chinese Customs website.

Shipping to Japan

Overview

Import duty and taxes are due when importing goods into China whether by a private individual or a commercial entity. The valuation method is CIF (Cost, Insurance, and Freight), which means that the import duty and taxes payable are calculated on the complete shipping value, which includes the cost of the imported goods, the cost of freight, and the cost of insurance. Some duties are specific, i.e. based on quantity. In addition to duty, imports are also subject to Consumption Tax, Excise, and other taxes on fuel products.

Sales Tax

Consumption tax is levied on imports at a standard rate of 8% calculated on the sum of the CIF value and duty.

Minimum thresholds

For imports into Japan, there are minimum thresholds below which duty and Consumption Tax are waived.

Duty is not charged if:

  • the CIF value, i.e. the sum of the value of the goods, shipping, and insurance cost, does not exceed JPY10,000.
  • the amount of consumption tax payable does not exceed JPY100.

NB: The duty and consumption tax exemption does not apply to imports of the following products: leather goods, leather footwear, and knitted apparel.

Local Customs Office and Contracts

More information on import declaration procedures and import restrictions can be found at the Japanese Customs.

Shipping to United Kingdom

Import duties and taxes are applicable to all items produced from outside the European Union. Any goods imported from within the European Union are free of duty and taxes. This applies to both businesses and individuals.

United Kingdom calculates charges based on Duty and VAT (Value Added Tax) as a percentage of the value of CIF (Cost Insurance and Freight).

Tariffs in the UK use the EC (European Commission) Regulations. The EC regulations are shared with all European Union countries. The percentage of Duty and VAT is determined by the classification of the goods being imported - there are around 14,000 different classifications. UK customs have minimum thresholds where duty and VAT are not charged. The minimum threshold for duty free import is the following:

a) When the amount of duty payable is less then £9, or

b) The value of the goods doesn’t exceed £135. The minimum threshold for VAT free import is the following, when the value of the goods doesn’t exceed £15.

When importing the UK the receiver may be asked to provide a VAT statement detailing the value of the goods being imported. All shipments sent by Ship2Anywhere are classified as DDU (Delivery Duty Unpaid). This means it is the responsibility of the receiver to pay any customs charges if applicable, e.g. duty and tax.

When sending personal goods to the UK from overseas the goods may be duty and VAT exempt if you are bringing back goods you have personally owned in the UK. You will need to complete a C3 form to apply for tax concessions this can be downloaded here. For more information on importing personal goods into the UK read the following article http://www.hmrc.gov.uk/customs/post/sending.htm#5

Shipping to Germany

All shipments are subject to import duty and taxes when imported from outside the EU, this applies to private and commercial. Duty is calculated on the total value of the goods, shipping, and insurance. Germany customs offer a minimum threshold for duty and tax. If the total value of the goods does not exceed €150 duty will not be charged, If the value of the goods is below €22 VAT will not be charged. If the value of the item is below €5 both duty and VAT are not charged. When importing and or exporting within Germany as a commercial entity you are required to have an Economic Operator Registration and Identification (EORI) number. This was introduced after September 11, 2001, and is used as a mechanism to establish a secure trade. The same EORI number can be used throughout all European Union (EU) countries.

Germany customs are known to have very stringent customs procedures, when sending anything to Germany it is highly advised you do extra research make sure all rules and regulations are followed. E.g. double check all shipping documents are 100% correctly completed, if any information is missing or incorrectly entered the shipment may be rejected and returned to origin.

If you are looking to ship personal and household items to Germany it is possible to import them duty-free however you must meet the following criteria.

  • You have left your previous residence
  • Have lived in the country of origin for at least 12 consecutive months
  • Planning to become an official resident in Germany
  • Goods are intended for personal usage
  • Complete a C3 Customs form

Shipping to France

All shipments are subject to import duty and taxes when imported from outside the EU, this applies to private and commercial shipments. Duty is calculated ad valorem rate (a percentage) on the value of the goods, shipping and insurance. Other items are charges at a specific rate per piece or weight. Further some selected items are charges at a compound rate which is a combination of ad valorem and specific rate.

France has a minimum threshold for duty and tax, anything with a total of goods not exceeding €22 will be duty and vat exempt. Anything with a total of goods between €22 and €150 will be duty exempt, however VAT will still apply.

French customs also charge excise duties on luxury goods. These include perfume, tobacco, alcohol and more.

France requires all entities importing or exporting commercial shipmates have an Economic Operator Registration and Identification (EORI) number. This was introduced after September 11 2001 and is used as a mechanism to establish secure trade. The same EORI number can be used throughout all European Union (EU) countries.

France has strict import poli

Shipping to Italy

All shipments being imported into Italy from outside the EU are subject to duty and taxes, Duty and tax are applicable to both private and commercial shipments. The duty calculation is based on the total value of the goods, shipping, and insurance.

Italian Customs have a minimum threshold where duty and tax are not applicable. If the total value of the goods being imported does not exceed €150 duty is not charged, if the total value of the goods being imported does not exceed €22 VAT is not charged

Like other European Union countries, excise duty is payable on tobacco and alcohol.

There are a number of import restrictions in Italy. This includes but is not limited to the following.

  • Textiles
  • Foodstuffs
  • Food Colourings
  • Drugs
  • Animal Products
  • Plants
  • Seeds
  • Alcohol
  • Cosmetics
  • Toiletries

If you are looking to ship any of the above it is highly advised the receiver speaks with the Ministry of Trade to confirm import regulations.

If any certificates are required for customs clearance purposes they must be in the Italian language.

Italy participates in the European Union and as a result the European Union free trade agreements.




what shipping services are available ?

Standard

  • Worldwide document and merchandise courier service to over 60 countries.
  • Ideal where cost is more vital than speed.
  • weight limit is upto 2kg.

Express

  • Ideal where speed is more important than cost.
  • weight limit is upto 20kg.

China standard

  • cost effective china bound shipping service.

AION

  • Express service which carried by aion cargo solutions ltd.
  • Available to korea,china and vietnam.
  • japan is available to registered e-sellers. (for further inquiry, please contact us)
  • Optimized in cost and speed.


can I track my parcel ?

Every services diyparcel is providing are trackabkle.

Once you drop it off at diyparcel store, you will receive tracking number by e-mail.

You can track it down at diyparcel main page or you would see tracking status at dash board if you logged in diyparcel.com.



what if I don't have scale and ruler ?

when you try to get a quote, enter estimated weight and dimension.

Then select pay at store for check-out option.

Diyparcel store will weight and measure.

if you agree on the price which diyparcel store advised,

you could pay at store and receive tracking number.



does the weight and dimension have to be correct ?

parcel weight is charged in 100g increments.

The quote you receive is based on the parcel details that you have entered.

Diyparcel store will check all parcels and charge based on actual weight and dimension in front of you.






Alcohol Products

  • Perfumes / Fragrances
  • Cologne
  • Toners
  • Intoxicating Liquors
  • Nail polish / Nail Polish Removers
  • Paint thinners and removers
  • Sanitizers
  • Treatments containing alcohol / Rogaine

Animals

  • Endangerd species of wildlife and their by-products
  • Furs
  • Live goods
    • Living animals
    • Plants (Orchides, Roses)
    • Bees
    • Leeches
    • Silkworms
    • Seed
  • Meat
  • Animal Extracts
  • Pets
  • Processed Egg

Weapons

  • Chemical weapons
  • Biological weapons
  • Missile technology
  • Nuclear proliferation
  • Firearms (including parts thereof)
  • Ammunition
  • Imitation arms
    • Toy Guns / Toy Pistols
    • Toy Hand Grenades
    • Cigarette lighters in shapes of revolvers, pistols, grenades, or any other items with a weapon shape
  • Night vision Infra-Red Goggles and binoculars

Publications

  • Articles, publications of a pornographic or obscene nature
  • Reproduction of copyright publications, video tapes, video compact discs
  • Digital video discs
  • Laser discs
  • Records or cassetts
  • Seditious and treasonable materials

Battery

  • External Battery
    • Powerbank
    • for Laptop
    • for Smartphone
    • for Tablet devices
  • Battery fluids
  • Stand alone batteries

Tobacco products

  • Chewing tobacco
  • Shisha tobacco
  • Imitation of tobacco products (Electronic cigarettes)
  • Nicotine

Explosives

  • Compressed Gas cylinders
  • Compressed Gas
  • Firecrackers
  • Fireworks
  • Flammables and any kind of item which by its nature can potentially cause damage to other items or expose regulatory and customs officers to injury
  • Gas torches
  • Hair mousse
  • Insecticides
  • Sprays
    • Hair sprays
    • Fragrance sprays
    • Body sprays
  • Aerosel cans
    • Shaving creams
    • After shaves
    • Shaving gels
  • Turpentine
  • Lighters with lighter fuel

Hazardous or combustible materials

  • Corrosives
  • Asbestos
  • Hazardous or combustible materials as defined in IATA Regulations
  • Magnetic / Magnetised material
  • Radioactive material
  • Radioactive waste

Illegal Product

  • Counterfeit replica goods

Liquids

  • Essential oils
  • Diffuser oils
  • Fuels ie. Gasoline
  • Poisons
  • Bleach

Human remains

  • Ashes
  • Medical Samples
    • Biological / Diagnostic specimens
    • Blood
    • Urine
    • Bodily fluides

Drugs

  • Narcotic drugs
  • Psychotropic substances
  • Controlled drugs
  • Prescription drugs
  • Supplements claiming to diagnose, treat, cure or prevent diseases
  • Unlicensed drugs

Etc.

  • Laser apparatus, such as laser pointers that are found to have emission power
  • Motor Vehicles
    • Hover boards
    • Electric scooters
  • Perishable foods
  • Toxic material
    • Weed Killers
    • Fertilizers